It's standard for a tech to call before arriving to a customer's home to inform the customer of the time of arrival. One of the questions we are supposed to ask is if there are pets in the home, specifically dogs.
It's incredibly frustrating when, coming into a customer's home to fix a problem, the family dog begins yapping/barking. No, I don't want to have your "loveable" little pooch yapping in my ear for the next hr while I work. No, I don't believe you when you say "he's a really friendly dog" while he's barking, growling, and lunging at me.
Really, I get it. I'm a stranger in this animal's home. However, if you want your problem fixed, put the animal away. I don't want to get bit by you "sweety," and I don't want to punch your yappy baby in the mouth.
No comments:
Post a Comment