This situation I'm about to describe is a pretty standard. A customer calls in with a problem with his/her DVR. "It just stopped working. I can't record a thing!" Nine out of ten times, the customer can remedy the problem themselves. Believe me, I just had a 70 yr old woman and her 90 yr old mother do it with a little coaching from me via phone.
When your DVR suddenly stops working, but is still on, it most likely just needs to be reset. There are two types of resetting. The average customer would not be able to perform a hard reset which would cause the loss of all recordings. However, a soft reset could be performed by a one year old. This is simply unplugging and plugging back in the power cord of your DVR.
Doing this enables the DVR to reboot as you will, and well as enable multiple boxes to sync up and allow recordings to be saved on multiple boxes.
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